Tag Archives: audio

Tim Robyn: Bringing consistency to state government websites

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I recently learned of an ambitious undertaking involving the websites of some of the divisions of state government here in Missouri. The objective is to bring some consistency of design and how the information is organized.

tim-robynFor example, why not put the search box in the same place on each site? Or, when deciding on names for different kinds of content areas, use the name most common to the public, rather than some acronym known only to those within the division or agency.

The man responsible for overseeing this sisyphean task is Tim Robyn, Deputy for Web Presence with the state’s IT services division. We had a cup of Rocket Fuel here at the Coffee Zone yesterday and he talked about the program.

AUDIO: Interview 15 min MP3

The state of Missouri has dozens of websites but ten have been selected for this UI make-over. I forgot to ask Tim which ten but when I have that list, I’ll grab some screenshots so we can see a before-and-after.

PS: Tim has what might be the coolest title I’ve heard in a while.

UPDATE: The official State of Missouri site (below) and the MO Dept. of Agriculture were among the first to get the make-over’s. The Dept. of Insurance is up next, and offers a good “before” example. On deck: Revenue, Office of Administration, Economic Development, Labor and Industrial Relations, Mental Health, Natural Resources, Health, Social Services

I could be wrong, but the design below sure looks like a WordPress them to me.

SOM-website

Phone call to the 14th century

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If you had 30 seconds to give advice to someone living in the 14th century, what you tell them? Great segment from recent This American Life.

“Sketch comedy troupe Kasper Hauser performs a radio game show, where a race car driver, a guy fluent in middle English, and a teacher take turns cramming all the 21st century wisdom they can into a 30 second phone call to the 14th century.”

It’s a funny bit but what could you tell them that they would believe? If you received a phone call from 500 years in the future, would you believe it? Could you buy that human and machine intelligence had merged, for example. Could you even believe it was possible to make a call back in time?

I, for one, am reassured that we are incapable of imagining the future.

Tony Messenger (aka @tonymess)

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I’m one of a few hundred (but growing fast) “followers” of Tony Mesenger’s Twitter feed. Tony’s a reporter and columnist for the St. Louis Post-Dispatch and covers the Missouri Legislature and state government. He clearly gets Twitter and blogging and makes great use of both.

Tony joined me at the Coffee Zone for an el grande mocha latte doodah where I got him to put down his cell phone for half an hour to talk about his life as a Twitter junkie.

AUDIO: Listen/Download interview MP3

Before going to work for the St. Louis Post-Dispatch, Tony was a metro columnist and city editor for the Columbia Daily Tribune and the editorial page editor at the Springfield News-Leader.

UPDATE: Thanks to Will Sullivan (Interactive Director or Nerd-in-Chief) for pointing us to the St. Louis Post-Dispatch Twitterama page.

Missouri Senator Claire McCaskill on Twitter

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Missouri Senator Claire McCaskill has been getting a lot of interest in her use of Twitter (microblog, social networking tool, blah blah blah) to keep her constituents informed about what she’s doing. Politico recently named her to their list of the ten most influential Twitterers in DC (right behind Karl Rove).

Missourinet (network owned by Learfield, the company that pays me) reporter Steve Walsh brought up Twitter in a recent interview and the senator spoke wistfully about a day when she can “speak directly to everyone in Missouri,” describing it as “Nirvana.”

AUDIO: Excerpt from interview

It was telling that my friend (and co-worker) Steve set his question up as “nothing at all to do with anything serious.”

Hmm. Should the day come that every elected official can speak directly to every one of the people they represent, without talking to a reporter, things could get serious (for the news media). Don’t get me wrong, we need good reporters like Steve, who can call bullshit on the politicians when necessary. They will always have a role. But it seems to be changing.

And this just in… anyone with access to the Internet can hear directly from Senator McCaskill.

KBOA voice of SE Missouri during/after ice storm

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In the early days of the big ice storm that knocked out power to so many in southern Missouri, I kept hearing from friends in Kennett, Missouri (where Barb and I grew up) what a great job the local radio station (KBOA-AM) was doing. It was the only source for information and just a few announcers were keeping the station on the air with a generator and broadcasting non-stop with nothing but a phone and a microphone.

Steve Tyler, News Director Charles Isbell and Operations Manager Monte Lyons are all veteran radio guys (“with more than 100 years of experience between us”) who remember a time before computers and automation and syndicated talk shows. I figured they had some good stories to tell about the recent disaster. It runs about 20 minutes and –since they were on a speaker phone– you might have to listen closely.

AUDIO: Interview 20 min MP3

A tip of the hat to William Pollack, President of Pollack Broadcasting, the owner of the station(s), for deferring to his local staff and letting them make the call on how best to serve the community.

With cable and phone lines down, the Internet wasn’t much help for all those people sitting in the cold and dark, wondering when the power would come back on. But radio was there. Literally the voice of a community. Or communities.

I can’t foresee the future of small market radio but have to believe it will involve this kind of service and involvement. But that’s going to take people. People who know their neighbors and local business because they live there.

Will finding and hiring and training these men and women be easy. Doubt it. Will such staffing cut into profit margins. Probably. But if broadcasters don’t find a way to be truly local and relevant… their stations are almost certain to be cold and dark.

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For those that missed these earlier posts, Matthew Howard and Charles Jolliff share some photos of the ice damage… and friend and fellow-blogger Dr. Everett Mobley shares the journal he kept for the two weeks his family was without power. This is a terrific account.

The photography of Matthew Howard

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Matt Howard is a talented photographer in Kennett, MO (my home town). Matt’s day job is personal trainer so I guess he’s technically an amateur but certainly in the best sense of that word. I stumbled onto Matt’s flickr page recently and was immediately taken with his haunting (for me) images of the flat, empty fields I remember growing up. I got him on the phone for a brief (15 min) chat this afternoon during which he explained his passion for photography started with a book rather than a camera.

AUDIO: Interview with Matt Howard 15 min MP3

 

Learfield Sports Roll Call

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Our sports division does sales training conference calls every month and we record these and post them to a blog on our intranet. Sometimes these involve a single property but yesterday all 40+ offices around the country took part. As I listened to the roll-call as they were getting started I was struck by how much our company has grown in the 25 years since I started. Back then I think we worked with just three universities. Anyway, here’s a minute of the roll call.

AUDIO 1 min MP3

Mr. Company Computer Guy

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I can’t recall posting on the purchase of Anheuser-Busch by Belgian beverage giant, InBev. I’m a Bud fan but have been drinking Beck’s (made by InBev) for a year or two. New owners always tell you nothing is gonna change but it’s not true and nobody believes them anyway. But The Game is truly global now and we have to get used to it. Just as the rest of the world has had to deal with our military and economic superiority. Both of which are facing serious challenges. As Bob Dylan said, “How does it feeeel?”

I mark this moment with this musical tribute. One of my favorites.

AUDIO: Budweiser Men of Genius salute to computer guy