RTNDA Guidelines for Social Media and Blogging

Posted on February 5, 2010 by Steve Mays

Several Learfield (the company I work for) employee are members of the Radio and Television News Directors Association, so I was pleased to come across their recently published guidelines for social meida and blogging. A few snippits:

“Social media and blogs are important elements of journalism. They narrow the distance between journalists and the public. They encourage lively, immediate and spirited discussion. They can be vital news-gathering and news-delivery tools. As a journalist you should uphold the same professional and ethical standards of fairness, accuracy, truthfulness, transparency and independence when using social media as you do on air and on all digital news platforms. “

Ahem. This is where it would be tempting to remind some of my colleagues how ferociously they fought the very concept of blogging.

On Accountability and Transparency:

“You should not write anonymously or use an avatar or username that cloaks your real identity on newsroom or personal websites. You are responsible for everything you say. Commenting or blogging anonymously compromises this core principle.” [Emphasis mine]

“Be especially careful when you are writing, Tweeting or blogging about a topic that you or your newsroom covers. Editorializing about a topic or person can reveal your personal feelings. Biased comments could be used in a court of law to demonstrate a predisposition, or even malicious intent, in a libel action against the news organization, even for an unrelated story.” [Emphasis mine]

Reporters who forget that second point could face dire consequences.

Image and Reputation

“Remember that what’s posted online is open to the public (even if you consider it to be private). Personal and professional lives merge online. Newsroom employees should recognize that even though their comments may seem to be in their “private space,” their words become direct extensions of their news organizations. Search engines and social mapping sites can locate their posts and link the writers’ names to their employers.”

“Avoid posting photos or any other content on any website, blog, social network or video/photo sharing website that might embarrass you or undermine your journalistic credibility. Keep this in mind, even if you are posting on what you believe to be a “private” or password-protected site. Consider this when allowing others to take pictures of you at social gatherings. When you work for a journalism organization, you represent that organization on and off the clock. The same standards apply for journalists who work on air or off air.”

I don’t belong to RTNDA (or any association, if you don’t count the Order of the Fez) but I like these guidelines. Sort of, “Everything You Need to Know About Social Media You Learned in Kindergarten.”

One in five radio execs social networking

Posted on January 16, 2010 by Steve Mays

How many US radio industry executives (from the 50 largest companiues) are on Facebook or Linkedin? Here’s what the folks at McVay New Media discovered:

“Out of 116 radio executives, running the fifty largest USA radio companies, 14 of them had Facebook accounts and 19 of them had LinkedIn accounts. The most common member of the executive team to have a presence on either website was the Chief Operating Officer.”

While less than scientific –some executives are online under different names– the results raise the question:

“How can we embrace the digital direction of the industry if our leaders are not even participants themselves? Think of it this way. If it were exposed that less than one in five of radio’s C-level executives owned radios, we would significantly doubt their confidence and personal investment in the radio industry.”

“If today’s radio companies are to evolve into the digital media world, wouldn’t it first make sense for radio’s leaders to evolve into the digital media world? Clearly, many leaders in the media industry are still learning the language of digital. Yet, the fastest way to learn a new language is immersion.”

“Tools like Facebook, LinkedIn, and Twitter can offer any C-level executive a simple and efficient direct forum with employees, shareholders, and customers. In fact, a strong executive could use social networking to improve their company’s image, foster positive communication, and directly confront market feedback.”

Is our (Learfield) industry “headed in a digital direction?” I believe it is. Are our leaders participating themselves? Only a few and in very limited ways. I might rephrase the question:

If only 1-in-5 of our senior managers regularly attended college sporting events, would we “doubt their confidence and personal investment” in collegiate sports marketing?

“How Twitter is changing the face of media”

Posted on November 13, 2009 by Steve Mays

This post by Soren Gordhamer (at Mashable.com) resonates for those of us who followed/participated in the “reporting” of “the hostage situation that wasn’t” here in Jefferson City.

“Sure, in the past, you could always email or call a friend to inform him or her of a quality news story or TV show; now, however, in a matter of seconds you can share this information on your broadcasting network via Twitter or Facebook, with tens, hundreds, or even thousands of people. It’s not my or your media anymore; it’s our media, and we can all broadcast it.” [Emphasis mine]

“In the past, what people thought of as “news” was what was reported that day in the New York Times or CNN. In an age where we all possess our own broadcasting network, though, smaller stations have greater power. Of course, a post on Twitter from CNN, which has over two million followers, will get more views than one from Joe Smith who has 20 followers will, but Joe Smith is at least in the game now, where he was not previously.”

“In the new media landscape, the task of defining what is the news that matters to people lies less with a few major media outlets, and much more with the millions of small outlets like you and I who each choose what to talk about. Increasingly, lots of littles, in aggregate, are becoming more powerful than a handful of bigs.” [Emphasis mine]

“Media is also becoming more personal. More and more people expect their broadcasting networks to be people with personalities, not simply sources of news. We want to know as much about the person reporting news as we do the news they are reporting. [Emphais mine] Broadcasting is more a personal act than ever, as users seek to have connections not just to content but to people.”

Mr. Gordhamer is the author of the book, Wisdom 2.0 and the organizer of the Wisdom 2.0 Conference.