Jakob Nielsen on Clutter

“Saying less often communicates more. Our lives are littered with extraneous details that smother salient information. Each little piece of useless chatter is relatively innocent, and only robs us of a few seconds. The cumulative effect, however, is much worse: we assume that most communication is equally useless and tune it out, thus missing important information that’s sometimes embedded in the mess.” Jakob Nielsen’s Alertbox, August 11, 2003

“a virtual, centralized grand database”

“Every purchase you make with a credit card, every magazine subscription you buy and medical prescription you fill, every Web site you visit and e-mail you send or receive, every academic grade you receive, every bank deposit you make, every trip you book and every event you attend  all these transactions and communications will go into what the Defense Department describes as “a virtual, centralized grand database.”

From a William Safire Op/Ed piece in the NY Times.