Concrete Man (Director’s Cut)

Clarence Lee Sherrill and Crista Meyer sell concrete lawn ornaments. Their business is called Concrete Castings and they’re located on I-55 just north of Cape Girardeau, MO. I have a strange fascination with “yard art” and decided to scratch the itch on a recent trip down south.

Clarence and Crista work in a small, cluttered room heated by a big wood stove and covered in cement dust. Gazing in a large window was a magnificent peacock. I didn’t see Miss C, the camel that’s usually in a pen out front, and Clarence explained she was “visiting her boyfriend” but would return in a few days. Gotta be tough to breed camels in this country.

On a technical note, I shot the video with the Casio Exilim FC100, but the battery went dead on me. So I recorded a few minutes of audio on the iPhone and dropped in some stills. You’ll notice the change in audio quality.

Flip HD

If you’d like to see/hear a side-by-side comparison, I’ve put both videos on this page. The first thing that jumps out at me is how much better the audio is on the Casio, even though it’s using a built-in mic like the Flip. And I think the quality of the video is a little better but that could be a function of how the two device encode for YouTube.

If you want to see the original, uncompressed video from the Flip, you can download the first 30 seconds (35 MB!). It’s not bad. NYT tech columnist David Pogue likes it, too. According to Pure Digital, (the makers of the Flip?) the little camera has 30% of the camcorder market.

Casio Exilim EX-Z300


Hmm. Not too bad. I’ll be curious to see if I lose anything by running the video through iMovie, which will be 99% of the time. But if someone wanted a camera that output files you could upload straight to YouTube, this is pretty good. I was really surprised by the quality of the audio on this test. The camera was sitting 3 feet away and the audio sounded damned good to me. I’ll get some stills in coming days and see if I can tell the difference between the previous model (3 megapixel?) and this one (10). They’ve also made some improvements in button placement and size. A very nice camera. Casio has done it again. More at Casio.com.

On hold waiting to cancel XM Radio

I’m writing this while on hold for an XM Radio “customer service” representative. My first call was answered by a gentleman who could not figure out how to pull up my account. I gave him everything but my gene sequence. We finally gave up and I called back later.

This time I spoke with a lady who is progressing very nicely with her English lessons. I explained that I wanted to cancel my service. Nothing wrong with it, I’m just not using it enough to justify the $13/month. I told her to check the iPod box on her screen.

She insisted she couldn’t deactivate my account. I would need to speak with XM’s “Deactivation Department” (can’t be good when you have a special department). That was 15 minutes ago and I’m still listening to some depressing jazz channel.

For the record, I tried to cancel on the XM website. Never found a page or link for that little chore. Which makes me conclude you can tell a lot more about a company or service by how easy they make it cancel, than by ease of sign-up.

Wouldn’t it make more sense to quickly route calls like mine to someone with enough savvy (and English) to save the subscription? Maybe offer a cheaper or better plan? Or just fix a problem if there is one?

UPDATE: After more than two hours (over three calls) of Hold Hell, I went to Plan B. Canceled the MasterCard XM hits every three months. I got the card for just this eventuality. A little hassle updating the few services I had on that card but well worth it. PS: Seems like I’m not the only one getting this little dance.

If anyone at XM Radio is reading this… I probably owe you for a few days or weeks service. Since the card is cancelled your best bet is to call my Customer Service number (1-800-FUCKYOU). We’re experiencing unusually long hold times because we don’t give a shit how long you have to hold. But the wait will be pleasant because I’ve plugged in my iPod and set it to shuffle.

UPDATE: So I post my little rant on my lunch hour and it’s now 3 p.m. Just did a Google Blog Search for “xm radio” and there it is. #3 of 135,000+ results.

Blogsearch

UPDATE: 2/16/09 – Following a number of comments on this post, I went back to the XM website to look for the number some say they found there. And found it with one click under YOUR ACCOUNT. I can’t swear I didn’t miss that during the half hour I searched the site. But I’d wager $100 if there were a way to do so.