We need more chaos in the news business

Clay Shirky argues we need for the news business to be more chaotic than it is because ” there are many more ways of getting and reporting the news that we haven’t tried than that we have.” Here are some excerpts from his latest essay:

Buy a newspaper. Cut it up. Throw away the ads. Sort the remaining stories into piles. Now, describe the editorial logic holding those piles together.

For all that selling such a bundle was a business, though, people have never actually paid for news. We have, at most, helped pay for the things that paid for the news.

But even in their worst days, newspapers supported the minority of journalists reporting actual news, for the minority of citizens who cared.

I could tell (my) students that when I was growing up, the only news I read was thrown into our front yard by a boy on a bicycle. They might find this interesting, but only in the way I found it interesting that my father had grown up without indoor plumbing.

News has to be subsidized because society’s truth-tellers can’t be supported by what their work would fetch on the open market. Real news—reporting done for citizens instead of consumers—is a public good.

A 30% reduction in newsroom staff, with more to come, means this is the crisis, right now. Any way of creating news that gets cost below income, however odd, is a good way, and any way that doesn’t, however hallowed, is bad.

“Bottom-Up Revolution”

From an opinion piece on Al-Jazeera, by Paul Rosenberg 

Obama, however, is just one political figure, reflecting the more general state of US politics – particularly elite opinion and major economic interests. His ambivalence is, in this sense, an expression of America’s fading power. Obama’s belated attempts to play catch-up with the Arab Spring are but one facet of a more general loss of previous dominance.

And this from Wadah Khanfar, on the obsolecense aging Arab regimes:

This outstanding change, this historic moment, was totally lost on ageing governments that thought they were dealing with a bunch of kids who only needed to vent and then go home to their aimless lives. But they were wrong: because their ideas were old, their opinions were old, their minds were old, and their spirit was old. Ignorance can sometimes be a tool of destiny.

I’m finding Al-Jazeera a very credible and refreshing source for world news.

And then there’s this from a recent NYT story:

The Obama administration is leading a global effort to deploy “shadow” Internet and mobile phone systems that dissidents can use to undermine repressive governments that seek to silence them by censoring or shutting down telecommunications networks.

The effort includes secretive projects to create independent cellphone networks inside foreign countries, as well as one operation out of a spy novel in a fifth-floor shop on L Street in Washington, where a group of young entrepreneurs who look as if they could be in a garage band are fitting deceptively innocent-looking hardware into a prototype “Internet in a suitcase.”

Reminds me of all those Stinger missles we gave the Taliban fighters to use against the Russkies.

Everywhere media

Like many others, I followed news of the destruction of Joplin, Missouri, on Twitter. A tornado destroyed most of the southeast Missouri town and almost immediately videos and photos began showing up on YouTube, Facebook and Twitter.

It brought back memories of my radio days.

Our station had an old Army surplus radar that gave us something of a competitive edge when it came to storm coverage. We also relied on news from the National Weather Service that came in on a teletype. And the local weather spotters who radio’d eyeball reports in.

Then one night a big storm hit and I scurried out to the station only to discover power from the city was out. But we were able to broadcast thanks to a generator that just ran our transmitter and one studio. No radar, no teletype, zip.

So I started taking phone calls from listeners who described what was happening where they were. We did that for most of an hour.

Most old radio guys have lots of stories like that. Bad weather was radio’s time to shine.

When I started working for a statewide radio network in 1984, it was frustrating not to be able to talk directly to the listeners, especially when a big story –like a tornado– was breaking. We only got on the air if our affiliates chose to put us on the air.

Same deal for covering the story. If the story was hundreds of miles away, we had to rely on our affiliate stations to send us reports we then put on the statewide network. And many of them did/do a remarkable job.

Assuming the radio stations in Joplin are on the air, our newsroom was probably getting reports last night.

This is what I was thinking about last night as I watched my twitter feed fill up with links to video and photos and first-hand accounts of the “devastation” (a term that has now been used so many times as to be almost meaningless).

At least two of our reporters –one in Missouri and one in Wisconsin– were re-tweeting reports about the big storms in their respective states. I was glad to see that and not very worried about the accuracy. The sources they were re-tweeting were credible.

It reminded me of a story about the BBC which has “a special desk that sits in the middle of the newsroom and pulls in reports from Twitter, Facebook, Flickr, YouTube and anywhere else it can find information.”

Whatever the disaster… natural or man-made… someone is there with a video camera and within minutes the story is being “reported.” What this means for ‘traditional’ news organizations like ours is still being worked out but it’s clear it will never be like it was.

Clay Shirky & Jay Rosen: “The Newest Thinking On New Media”

That’s the title of the post by Mitch Joel where I found a five-part video series (runs close to an hour) of a conversation between Clay Shirky (Here Comes Everybody and Cognitive Surplus) and Jay Rosen (Press Think). These are two very smart, informed thinkers and if you are even remotely involved with media or journalism, this conversation can help you make sense of what’s happening in your world. Here’s Part 1 to get you started:

In one of the segments Mr. Shirky uses the term “infovore” to describe someone with a voracious appetite for information. I now have a name for my condition. I spend a minimum of 4-5 hours every day grazing the information savannah and I never get full.

The post-anchor era of network news

“So perhaps when CBS News signed Couric it understood that we had reached the end of the anchor-era better than I give it credit for. Indeed, when ABC News gave Diane Sawyer the keys to its World News telecast in 2009, they were overtly endorsing the CBS News strategy of hiring a middle-aged bottle blond from morning TV to chaperone all the unschooled geezers turning on their sets at night. Putting Couric and Sawyer in the anchor chairs was admitting that the programs had no future, only a past that could continue to be harvested for profits (yes, the evening shows are still profitable, thanks to pharmaceutical ads) until their audiences finally die off.”

–Jack Shafer, Slate

I suppose you want me to DELIVER the paper, too.

Our company operates half a dozen news networks and they all have websites, Twitter feeds and –I think– Facebook pages. When I introduced our reporters to Twitter a few years ago, I made a feeble attempt to get our reporters to tweet their stories with a link back to the website. They explained they were too busy gathering and writing the news to do this, so I futzed around with RSS feeds so the stories “auto-post” to Twitter.

Since then, a few of our reporters have set up their own twitter accounts and manually post about the stories they’re covering. But for the most part, we’re still on auto-pilot.

This minor frustration was brought to mind by a story in the LA Times:

“A conversation this week in the offices of Neon Tommy, a USC student-run online news outlet, went something like this: Editor: “We should be tweeting more of the Tumblr content.” Journalist One: “You can publish automatically to Twitter from Tumblr.” Journalist Two: “But the tweets can look weird. It’s better to move the link to Bit.ly and customize it. Do your own.”

It’s pretty easy to distinguish an RSS-generated tweet from one written by a living, breathing person. The point of the story is about delivery.

“A generation ago, journalists wrote their stories and moved on to the next thing, with someone else worrying about delivery of the end product. In today’s digital world, journalists must not only create the stories but make sure they get to readers. The USC Annenberg School for Communication & Journalism created Neon Tommy as a laboratory for these practices. Students promote their work in real time, highlight the best stories by others on the Web and repurpose old content with new analysis. That’s only a start, as they push their journalism through myriad channels to reach a maximum audience.”

So what do the folks at Neon Tommy know about serving an audience. It’s #1 among web-only college news sites (6th when thrown in with those that also produce print publications — such as the No. 1 Daily Bruin at UCLA and the No. 2 Harvard Crimson.)

I don’t spend much time nagging our reporters these days. They are no longer my responsibility. And they’re all smart people who can figure out stuff for themselves. Or not.

“The twisted psychology of bloggers vs. journalists”

NYU journalism professor Jay Rosen identifies five sources of stress on today’s journalists.

  1. A collapsing economic model, as print and broadcast dollars are exchanged for digital dimes.
  2. New competition (the loss of monopoly) as a disruptive technology, the Internet, does its thing.
  3. A shift in power. The tools of the modern media have been distributed to the people formerly known as the audience.
  4. A new pattern of information flow, in which “stuff” moves horizontally, peer to peer, as effectively as it moves vertically, from producer to consumer. Audience atomization overcome, I call it.
  5. The erosion of trust (which started a long time ago but accelerated after 2002) and the loss of authority.

This is an insightful look at the friction between journalists and bloggers. A must-read for either species.

Fake news

Nick Denton has been something of mover and shaker in the blogosphere since the beginning. Here’s his take on “fake news”:

“I don’t mean fake news in the Fox News sense. I mean the fake news that clogs up most newspapers and most news websites, for that matter. The new initiative will go nowhere. The new policy isn’t new at all. The state won’t go bankrupt. The product isn’t revolutionary. And journalists pretend that these official statements and company press releases actually constitute news. Of course the public knows that most of these stories are published for the massaging of sources — and that’s why they don’t read them.

To follow the daily or hourly news cycle is the media equivalent of day-trading: it’s frenzied, pointless and usually unprofitable. I’d much rather read an item which just showed me the photos or documents. And if you’re going to write some text, take a position or explain something to me. Give me opinion or reference; just don’t pretend you’re providing news. That’s not news.”

This is a pretty good summary of where I find myself in regard to news these days. You?

“New media landscape”

Clay Shirky thinks the media has failed to appreciate the full significance of WikiLeaks:

“WikiLeaks allows leakers transnational escape from national controls. Now, and from now on, a leaker with domestic secrets has no need of the domestic press, and indeed will avoid leaking directly to them if possible, to escape national pressure on national publishers to keep national secrets.

WikiLeaks has not been a series of unfortunate events, and Assange is not a magician – he is simply an early and brilliant executor of what is being revealed as a much more general pattern, now spreading.

The state will fight back, of course. They will improve their controls on secrets, raise surveillance and punishment of possible leakers, try to negotiate multilateral media controls. But even then, the net change is likely to be advantageous to the leakers – less free than today, perhaps, but more free than prior to 2006. Assange has claimed, when the history of statecraft of the era is written, that it will be divided into pre- and post-WikiLeaks periods. This claim is grandiose and premature; it is not, however, obviously wrong.”

paper.li

I LOVE Twitter. It’s where I follow the insights and links of 131 like-minded souls. I tweet with some regularity but it’s the sum of these parts that makes Twitter so valuable/interesting to me.

paper.li compiles all of those tweets into a daily “paper.” While I prefer to follow my Twitter stream on my iPhone app or Tweeti on the MacBook, paper.li offers a better answer to: “What do you see in Twitter?!”

It’s like having 131 hand-picked editors, commentators and comedians, continuously scouring and curating the web just for me.