From an article in the Harvard Business Review by Mark Purdy:

“You can define agentic AI with one word: proactiveness,” said Enver Cetin, an AI expert at global Experience Engineering firm Ciklum, whom I interviewed. “It refers to AI systems and models that can act autonomously to achieve goals without the need for constant human guidance. The agentic AI system understands what the goal or vision of the user is and the context to the problem they are trying to solve.”

Agentic AI systems are ideal for non-routine, soft-skills work in areas such as healthcare and caregiving.

“Hippocratic AI, an agentic AI healthcare company based in California, has created a phalanx of AI agents tailored to different areas of healthcare and social support. The team counts among its ranks Sarah, an AI agent who “radiates warmth and understanding” while providing help with assisted living. Sarah can ask patients about their day, organize menus and transport, and regularly remind patients to take their medication. Judy, another AI-powered agent, helps patients with pre-operative procedures, for example by reminding patients about arrival time and locations, or advising on pre-op fasting or stopping medications”