Needed some help with a Linksys router last week and wound up talking to a lady in Punjab or Kandahar or some such place. I could live with the 5 second delay on the satellite/phone hook-up but her English was just slightly better than my Punjabie.

Gave up on the Linksys router and purchased one by Netgear. I found myself reading the back of the box to see if there was any mention of where their tech support folks are located. I think that would be a strong selling feature. I’d pay more for a product if I knew I’d be speaking to someone in the U.S.A.