High tech/high touch
I’m struggling with how to begin this post. So let’s start with a summary (by Perplexity) of an idea popularized by futurist John Naisbitt.
“High tech/high touch” was a phrase popularized by futurist John Naisbitt in his 1982 bestseller Megatrends, at the dawn of the personal-computer era. His idea was not that society had to choose between technology and humanity. Rather, the more technology entered everyday life, the more people would seek a compensating dose of direct human connection, trust, creativity, care, and meaning.
“High tech” meant computers, telecommunications, automation, data systems, and the emerging information economy. “High touch” meant the things machines could not fully provide: personal attention, face-to-face presence, craftsmanship, conversation, local community, and a sense that another human being was genuinely responsible and engaged.
The phrase reflected its moment. In the late 1970s and early 1980s, computers were still associated with large institutions, bureaucracy, automation, and fears about job loss. At the same time, the culture was reacting against impersonality: there was renewed interest in authenticity, small-scale communities, therapy, spirituality, and “human-scale” living. Naisbitt gave that tension a memorable name.
It feels especially relevant now. The Internet, smartphones, and AI make communication, publishing, searching, and producing information extraordinarily easy. Yet they may also increase the value of a distinctive human voice, careful judgment, genuine attention, and sustained relationships.
I think I’m experiencing some tech fatigue, if that’s a thing. Lord knows I love me some technology (new iPhone and Apple Watch!) but I find myself looking for more “high touch” of late. This feeling has been simmering for a while but bubbled up recently when a friend of mine took his most recent run at convincing me I needed a FSD (full self-driving) vehicle. Specifically, a Tesla. He simply can’t understand why I –or anyone– wouldn’t want such a vehicle.
Sure, part of it –for me– is a reluctance to put one more dollar in Elon Musk’s bulging pockets. But the answer is: I like driving. I liked driving that old Land Rover, I like driving my 79-year-old Jeep, and I like driving Minty Fresh, my beloved old pickup truck. The Rover has a new home and the pickup and the Jeep don’t get as much exercise as they did before I got behind the wheel of the Bronco.
Some of my best memories are driving-related. That 2 a.m. trip to New Orleans with a couple of college buddies; the cross-country adventure with Charlie; my mom teaching me how to use a manual transmission; circling the local teen hangouts while listening to WLS on a tinny AM radio. And so many more. I have a hunch today’s teenage driver will be quietly monitored by Tesla and mom and dad. Can they possibly experience the sense of newfound freedom we had in 1964? Doubtful.
The idea of sitting in a Tesla (or any FSD vehicle) while cruising along a jam-packed I-70 has no appeal for me. Even if it’s as safe or safer than driving myself, it would be bore-ing. As for the argument that Tesla and its ilk are better for “the planet,” okay, sure, no argument. But I couldn’t save the whales, either.
Will I change my tune when I can no longer operate a vehicle? Maybe. But when I’m too feeble to safely operate a vehicle, what will I be capable of when I reach my destination?
“Why you should work out loud”
This blog was never work-related in the sense that I was trying to promote or market myself. But it quickly evolved into a place that documented the work I was doing (back when I had a job). So this article by Allen Buchanan resonated with me. A few snippets:
don’t invent content. Document your work.
AI can help me create content. It cannot give me 42 years of experiences from which to draw.
The most compelling content generally comes from experience, not imagination.
create a digital record of your expertise.
For me, this is the money-quote:
And now, with artificial intelligence able to search, organize and repurpose that body of work, those years of accumulated knowledge become even more valuable.
If you’ve been following along, you’ve seen ever-more-frequent examples of this.
Thanks to Travis for the pointer.
“The 405 Diaries”
Our friend Travis recently packed up and moved to Los Angeles (“Swimming pools and movie stars!”). He talked about keeping a journal of his adventures and yesterday, while drinking beer on my deck, I had an idea for a brief, video mini-podcast. Something along the lines of…
I asked Claude for some good names: “What would be some good names for a daily one minute video podcast chronicling the adventures of a middle age hipster who pulls up stakes and moves to LA?” Continue reading
Perplexity threads
My first blog post referencing ChatGPT was in September, 2023. Before I deleted my account in February, 2026 I had mentioned ChatGPT in 173 blog posts, and had saved twenty-eight “conversations.” I started doing this because a) the threads were (to me) so…fascinating and b) they were too long for a blog post. Even ones I knew nobody else would ever read. In those days I was a little fuzzy on how long the chatbots kept conversations so I saved them as PDFs.
In the ensuing years I settled on Perplexity as my AI of choice (and the only one I pay for: $200/yr) and have saved 28 threads to date: Continue reading